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Two years ago Salesforce introduced Lightning, a component-based framework for application development and a reimagined user experience (UX). It was (and still is) one of Salesforce’s biggest initiatives. Lightning redefines what modern CRM can be. Intuitive, easy to use, and packed full of 700+ new features, such as workspaces, kanban boards and completely revamped reports and dashboards, all focused on increasing productivity. And the best thing about Lightning is Trailblazers — developers, admins and business users — who are now...

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