Marketing Cloud Engagement
Reach out to a soaring customer base with marketing cloud engagement services
Reach out to a soaring customer base with marketing cloud engagement services
Marketing cloud engagement services is just another way to get ahead of your competitors in this cutting-edge competition. With the help of marketing cloud engagement services, you can open multiple digital terminals to enhance your customer base.
Services under marketing cloud engagement
Email services
Enterprises can procure email services to promote their business and communicate with customers for responses to their queries & complaints.
Marketing cloud connector
A marketing cloud connector tool engages clients or customers with access to service and sales cloud.
Personalization services
Personalization services help in getting knowledge about a customer’s particular choices or interests. It helps in creating a customized experience and personal-looking interactions with the customers.
Journey Builder
It consists of some market-friendly AI features that can be embedded with mobile applications, emails, advertisements, web apps, etc.
Features of marketing cloud engagement
Marketing cloud engagement possesses some unique features that help the enterprises to grow and improve their performance:
Inclusion of AI
Marketing cloud engagement services facilitate clients with AI-powered solutions like chatbots to respond to clients. For this purpose, generative AI helps facilitate customers with accurate responses to their complaints, inquiries, etc.
Data-driven answers
An enterprise must know what a customer desires or what is he/she interested in. For this, a robust and reliable database is required. When customers are provided with data- driven answers, they are impressed. This feature also helps in retaining old or inactive customers.
Get one-to-one personalized services
With the help of marketing cloud engagement tools, customers get the facility of one-to- one personalized services that end up in their retention & interest in the offerings of the company.
Benefits of marketing cloud engagement
In this section, we are going to brief you about the major benefits marketing cloud engagement renders to enterprises:
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Manage and personalize email marketing
Enterprises can use emails as a powerful tool to engage their customers in new and personalized offerings. To some extent, AI can be used to provide routine responses to customers.
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Aid in cohesive customer experience
Sometimes mobile applications, web apps, etc are unified to get a clear view of the exact requirements in this hour. For example, now businesses and their customers can interact with the help of WhatsApp chats.
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Deliver services using journey builder
A journey builder tool facilitates the customers to reach their desired outcomes on the basis of their previous searches regardless of the different platforms used.
Advantages of marketing cloud engagement
Not only enterprises, but customers also find ease in making interactions due to marketing cloud engagement tools. Let us bring light on some of the advantages of a marketing cloud engagement tool:
- Tailored interaction
through emails or WhatsApp chat helps the clients initiate easy conversations to enquire, make complaints, etc. - Journey building
helps to access all the information, or search results on any platform like mobile phones with the help of cross-CRM engagement.
Customer engagement is crucial for the growth and expansion of businesses. A marketing cloud engagement tool facilitates the clients for customized interactions with them. Kloudrac is one such company that can partner with your enterprise to achieve its business goals at reasonable pricing.
Salesforce Industry Vertical Solutions
Healthcare
Financial Services
Retail
Real Estate
Manufacturing
Media & Publication
Logistics
Energy
Hospitality
Tour & Travel
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Telecom
Education
Non-profit
Hi-Tech
Salesforce Products We Support
Marketing Cloud Account Engagement (Pardot)
Drive better engagement across all digital channels, marketing campaigns & strategies with our Pardot implementation and integration services, designed to streamline your email marketing, social media, & lead generation efforts.
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Marketing Cloud engagement
Marketing cloud engagement services is just another way to get ahead of your competitors in this cutting-edge competition. With the help of marketing cloud engagement services, you can open multiple digital terminals to enhance your customer base.
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Marketing Cloud Personalisation
Marketing Cloud Personalization integrates effortlessly with your existing Salesforce ecosystem, enabling you to leverage customer data for more meaningful interactions. Whether you’re looking to increase customer loyalty.
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Marketing Cloud Intelligence
Transform your marketing efforts with Salesforce Marketing Cloud Intelligence, the ultimate solution for data-driven marketing. This powerful platform consolidates all your marketing data into a single source of truth, enabling you to gain deep insights.
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FSL (Field Services Lightning)
Leverage the power of AI and automation to match the right technician with the right job, based on skills, availability, and location. FSL also provides your field team with mobile access to all the tools and information they need, from customer histories.
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Data Cloud
With Data Cloud, you can easily integrate data from multiple sources, including CRM, web, mobile, social, and more, creating a comprehensive and actionable customer profile. Advanced AI and machine learning capabilities help you analyze and predict customer behaviors.
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Financial Services Cloud
With Financial Services Cloud, you can seamlessly manage client relationships, streamline financial planning, and provide proactive advice based on real-time insights. The platform offers a 360-degree view of your clients, integrating data from across your organization to ensure that every interaction is informed and personalized.
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Revenue Cloud
Revenue Cloud, you can configure complex products and services, generate accurate quotes, and manage subscriptions with ease. The platform's advanced CPQ (Configure, Price, Quote) capabilities enable your sales team to quickly configure offerings, apply pricing rules, and generate quotes.
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Manufacturing Cloud
Salesforce Manufacturing Cloud integrates seamlessly with your existing systems to provide a unified view of your operations, from sales and production to inventory and supply chain management. Gain real-time insights into your production schedules, track inventory levels, and manage orders.
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Health Cloud
Enable doctors and healthcare teams to deliver personalised care by providing a comprehensive view of patient information, facilitating coordinated care plans, and enhancing communication across the care continuum.
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Sales Cloud
Get expert Sales Cloud Consultation to tailor solutions to your needs, ensuring seamless cloud implementation, integration, and customization for more effective sales processes and enhanced performance.
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Service Cloud
Empower your business with Salesforce Service Cloud which is a robust platform designed to enhance customer support by managing cases, automating tasks, and providing multi-channel support.
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Heroku
Empower your developers to build, deploy, and scale applications effortlessly with Heroku, the cloud platform as a service (PaaS) that simplifies the entire application lifecycle. Heroku allows developers to focus on writing code.
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CPQ
It is a comprehensive solution that manages the entire sales process from generating quotes to processing payments, ensuring accurate pricing, streamlined approvals, and efficient.
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Platform Cloud
Unlock innovation and accelerate app development with Salesforce Platform Cloud, the leading platform-as-a-service (PaaS) designed to empower your business with the tools to build, deploy.
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Experience Cloud
Experience Cloud offers powerful design tools, templates, and components, allowing you to build and launch your digital experiences quickly without requiring extensive technical expertise.
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Slack
Slack’s intuitive interface allows you to create channels for projects, teams, or topics, ensuring that conversations stay focused and information is easy to find. With powerful integrations.
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Tableau
Tableau, you can connect to a wide range of data sources, from spreadsheets to databases and cloud services, and seamlessly blend and analyze data from multiple sources. Its user-friendly drag-and-drop interface allows you to create compelling visualizations and dashboards.
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Non-Profit Cloud
Non-profit organisations can empower their employees by leveraging Salesforce tools to streamline operations, enhance collaboration, and gain valuable insights. This enables staff to focus more on their mission, improve efficiency, and drive impactful outcomes for their cause.
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Commerce Cloud
Salesforce Commerce Cloud offers a unified platform for managing and optimising both B2B and B2C e-commerce experiences. It provides tools for personalised shopping experiences, seamless order management, and integrated marketing capabilities, helping businesses drive sales.
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Mulesoft
Harness the power of AI & Mulesoft to drive digital transformation by connecting systems, automating workflows, and securing & scaling APIs on a single unified platform. This approach enhances efficiency, improves data insights, & accelerates innovation.
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Einstein Analytics
Salesforce Einstein Analytics aims to provide advanced data analysis and actionable insights by leveraging AI-powered tools, enabling users to visualise trends, make data-driven decisions, and uncover hidden opportunities within their Salesforce data.
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Our Clients
Why choose kloudrac for Salesforce Consulting ?
With countless Salesforce partners to choose from, why opt for us?
Here's what sets us apart
Specialists in Sales Cloud
Vast experience and domain knowledge
Pocket-friendly pricing options
100% Salesforce certified team
Intellectual Property Rights rest with you
Collaborative and innovative
Salesforce Summit Tier Partner
Training and support services
Case Studies
Get valuable insights on our solutions that have transformed businesses and driven measurable results across various industries.
HealthCare
Bangalore's largest cancer hospital management struggled with low efficiency and productivity because of manual patient data processing.
Logistics
A leading logistic company providing B2B & B2C Courier Services, supply chain management, and distribution services in the US was struggling.
Banking and Financial
The client was a prominent enterprise brand from the retail banking, insurance, and financial services industry, offering a wide range of services.
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