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Salesforce Platform

Streamlining Businesses through Unified Integration and Automation

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Streamlining Businesses through Unified Integration and Automation

Salesforce Platform brings an inclusive and AI-enabled approach to customer relationship management, providing advanced analytics, personalised insights, and automation to drive smarter business decisions and enhance customer engagement.


Our Salesforce Platform Services that Drive Efficiency

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Salesforce Platform Cloud Consultation

We provide expert guidance to optimise your use of the Salesforce platform for enhanced business operations and streamlined processes, ensuring better real-time decision-making on the basis of well-processed data.

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Salesforce Platform Cloud Implementation

We ensure Seamless deployment and configuration of the Salesforce platform to align with your business needs and drive sales efficiency with personalised dashboards that deliver relevant metrics. Our aim is to improve visibility into business.

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Salesforce Platform Cloud Integration

We connect the Salesforce Platform with your existing systems to ensure smooth data flow and unified operations across your organisation. We provide comprehensive & tailor-made solutions for seamless data integration and management.

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Salesforce Platform Cloud Customization

We provide tailoring Salesforce Platform customization solutions to fit your unique business processes and requirements, enhancing functionality and user experience. We help manage and handle increasing data volumes and complexity for your business.


How Does the Salesforce Platform Help Businesses?

Streamlined Customer Relationship Management (CRM)

Salesforce Customer Relationship Management Software is just what you need to streamline your sales processes, enhance customer interactions, and drive growth with its comprehensive suite of tools and features.

Enhanced Sales Processes

Salesforce provides a perfect sales solution through a set of integrated tools and features that streamline lead management, automate sales processes, and deliver actionable insights, helping businesses drive efficiency and boost revenue.

Streamlining sales processes

With innovative tools like Salesforce Automation, Lead Management, and Opportunity Tracking, Salesforce simplifies and accelerates each step of the sales cycle, from initial contact to final conversion.

Managing marketing campaigns

Salesforce can minimise the time and effort utilised in managing campaigns by automating campaign creation, tracking performance in real-time, and leveraging detailed analytics to optimise targeting and engagement.

Providing actionable analytics

Salesforce enables businesses to perform seamlessly with in-depth reporting, real-time data visualisation, and predictive analytics, helping to uncover trends, measure performance, and make informed decisions.

Easy Integration

Its ability to integrate with all major business systems, applications, and third-party tools ensures a seamless flow of data and enhances overall operational efficiency.

Mobile compatibility

With mobile-compatible CRM, Salesforce offers seamless collaboration, supports lead management, and facilitates business operations while on the go, ensuring that teams stay connected and productive no matter where they are.

Quick implementation

To facilitate strategic decision-making and boost productivity, Salesforce provides a user-friendly setup & implementation process, and pre-built templates, enabling businesses to rapidly deploy and start leveraging its CRM capabilities with minimal disruption.

Low-cost solutions

The aim of Salesforce is to make services affordable by offering flexible pricing plans, scalable features, and cloud-based solutions that minimise upfront investments and reduce ongoing operational costs.


Cutting-Edge Features Salesforce Platform that Drives Business Excellence

Salesforce fosters and drives informed decision-making, seamless integration capabilities, robust data analytics and AI-powered insights for more for the all-round development of businesses with features like these

  • Contact & Account Management

    With Salesforce’s contact and account management feature, you can store and access all information in one place. It makes it effortless to maintain, filter, and segregate a huge database of contacts and accounts.

  • Opportunity Management

    The feature of Salesforce that collaborates with sales partners and marketing peers across the organisation is the Chatter tool. It simplifies communication and collaboration in real-time, sharing updates, & documents.

  • Lead Management

    Lead management is made simple with Salesforce as it helps to attract leads, qualify them, and convert them to sales using precise and targeted strategies. Salesforce acts as a single lead management tool, ensuring streamlined & efficient lead management.

  • Report and Dashboard

    To empower businesses with data-driven decisions, Salesforce brings together the all-inclusive dashboard that provides a comprehensive overview of data from different sources using charts, graphs, tables etc.

  • Salesforce Mobile

    This feature aims to empower businesses with seamless access to their CRM while on the go. Its streamlined interface provides your team access to critical customer data and sales opportunities, and fosters team collaboration using mobile phones.

  • Sales Forecasting

    To help boost productivity and drive value, Salesforce provides advanced analytics and reporting tools that allow teams to predict future sales trends, set realistic targets, and make data-driven decisions.

  • Workflow & Approval

    To make your business more efficient and agile, Salesforce offers customizable workflow automation and approval processes that streamline routine tasks and ensure consistency. It helps reduce manual effort, minimise errors, and accelerate decision-making.

  • Customer Support

    Customer satisfaction through seamless and accessible customer support is key to success for every business. You can get access to this key with Salesforce's robust Service Cloud, which provides a unified platform for managing and resolving customer inquiries.

  • Data Management

    Efficient and effective data management is crucial for maintaining data accuracy, accessibility, and security. Salesforce's all-inclusive data management tools enable you to centralise information, automate data entry and updates, and enforce data quality standards.

  • Integration

    Integration is a starting point of business development as it connects disparate systems and processes. By integrating Salesforce with other tools and platforms, you enable seamless data flow and enhanced collaboration across your organisation.


Innovative Benefits of Salesforce Non-Profit Cloud

Salesforce Platform benefits enterprises by offering a comprehensive suite of tools that streamline operations, enhance customer relationships, and drive growth.

Centralised Customer Data
Improved Sales and Marketing Efficiency
Enhanced Collaboration
Customizable and Scalable
Comprehensive Analytics and Reporting
Integration Capabilities
Enhanced Customer Service
Artificial Intelligence (AI) Integration
Strong Community and Support

Salesforce Industry Vertical Solutions

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Healthcare
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Financial Services
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Retail
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Real Estate
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Manufacturing
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Media & Publication
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Logistics
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Energy
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Hospitality
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Tour & Travel
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Telecom
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Education
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Non-profit
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Hi-Tech

Salesforce Products We Support

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Marketing Cloud Account Engagement (Pardot)

Drive better engagement across all digital channels, marketing campaigns & strategies with our Pardot implementation and integration services, designed to streamline your email marketing, social media, & lead generation efforts.
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Marketing Cloud engagement

Marketing cloud engagement services is just another way to get ahead of your competitors in this cutting-edge competition. With the help of marketing cloud engagement services, you can open multiple digital terminals to enhance your customer base.
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Marketing Cloud Personalisation

Marketing Cloud Personalization integrates effortlessly with your existing Salesforce ecosystem, enabling you to leverage customer data for more meaningful interactions. Whether you’re looking to increase customer loyalty.
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Marketing Cloud Intelligence

Transform your marketing efforts with Salesforce Marketing Cloud Intelligence, the ultimate solution for data-driven marketing. This powerful platform consolidates all your marketing data into a single source of truth, enabling you to gain deep insights.
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FSL (Field Services Lightning)

Leverage the power of AI and automation to match the right technician with the right job, based on skills, availability, and location. FSL also provides your field team with mobile access to all the tools and information they need, from customer histories.
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Data Cloud

With Data Cloud, you can easily integrate data from multiple sources, including CRM, web, mobile, social, and more, creating a comprehensive and actionable customer profile. Advanced AI and machine learning capabilities help you analyze and predict customer behaviors.
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Financial Services Cloud

With Financial Services Cloud, you can seamlessly manage client relationships, streamline financial planning, and provide proactive advice based on real-time insights. The platform offers a 360-degree view of your clients, integrating data from across your organization to ensure that every interaction is informed and personalized.
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Revenue Cloud

Revenue Cloud, you can configure complex products and services, generate accurate quotes, and manage subscriptions with ease. The platform's advanced CPQ (Configure, Price, Quote) capabilities enable your sales team to quickly configure offerings, apply pricing rules, and generate quotes.
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Manufacturing Cloud

Salesforce Manufacturing Cloud integrates seamlessly with your existing systems to provide a unified view of your operations, from sales and production to inventory and supply chain management. Gain real-time insights into your production schedules, track inventory levels, and manage orders.
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Health Cloud

Enable doctors and healthcare teams to deliver personalised care by providing a comprehensive view of patient information, facilitating coordinated care plans, and enhancing communication across the care continuum.
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Sales Cloud

Get expert Sales Cloud Consultation to tailor solutions to your needs, ensuring seamless cloud implementation, integration, and customization for more effective sales processes and enhanced performance.
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Service Cloud

Empower your business with Salesforce Service Cloud which is a robust platform designed to enhance customer support by managing cases, automating tasks, and providing multi-channel support.
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Heroku

Empower your developers to build, deploy, and scale applications effortlessly with Heroku, the cloud platform as a service (PaaS) that simplifies the entire application lifecycle. Heroku allows developers to focus on writing code.
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CPQ

It is a comprehensive solution that manages the entire sales process from generating quotes to processing payments, ensuring accurate pricing, streamlined approvals, and efficient.
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Platform Cloud

Unlock innovation and accelerate app development with Salesforce Platform Cloud, the leading platform-as-a-service (PaaS) designed to empower your business with the tools to build, deploy.
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Experience Cloud

Experience Cloud offers powerful design tools, templates, and components, allowing you to build and launch your digital experiences quickly without requiring extensive technical expertise.
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Slack

Slack’s intuitive interface allows you to create channels for projects, teams, or topics, ensuring that conversations stay focused and information is easy to find. With powerful integrations.
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Tableau

Tableau, you can connect to a wide range of data sources, from spreadsheets to databases and cloud services, and seamlessly blend and analyze data from multiple sources. Its user-friendly drag-and-drop interface allows you to create compelling visualizations and dashboards.
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Non-Profit Cloud

Non-profit organisations can empower their employees by leveraging Salesforce tools to streamline operations, enhance collaboration, and gain valuable insights. This enables staff to focus more on their mission, improve efficiency, and drive impactful outcomes for their cause.
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Commerce Cloud

Salesforce Commerce Cloud offers a unified platform for managing and optimising both B2B and B2C e-commerce experiences. It provides tools for personalised shopping experiences, seamless order management, and integrated marketing capabilities, helping businesses drive sales.
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Mulesoft

Harness the power of AI & Mulesoft to drive digital transformation by connecting systems, automating workflows, and securing & scaling APIs on a single unified platform. This approach enhances efficiency, improves data insights, & accelerates innovation.
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Einstein Analytics

Salesforce Einstein Analytics aims to provide advanced data analysis and actionable insights by leveraging AI-powered tools, enabling users to visualise trends, make data-driven decisions, and uncover hidden opportunities within their Salesforce data.
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Our Clients


Why choose kloudrac for Salesforce Consulting ?

With countless Salesforce partners to choose from, why opt for us?
Here's what sets us apart

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Specialists in Sales Cloud
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Vast experience and domain knowledge
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Pocket-friendly pricing options
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100% Salesforce certified team
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Intellectual Property Rights rest with you
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Collaborative and innovative
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Salesforce Summit Tier Partner
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Training and support services

Case Studies

Get valuable insights on our solutions that have transformed businesses and driven measurable results across various industries.

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HealthCare

Bangalore's largest cancer hospital management struggled with low efficiency and productivity because of manual patient data processing.


Download Case Study
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Logistics

A leading logistic company providing B2B & B2C Courier Services, supply chain management, and distribution services in the US was struggling.


Download Case Study
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Banking and Financial

The client was a prominent enterprise brand from the retail banking, insurance, and financial services industry, offering a wide range of services.


Download Case Study

Embrace Business Excellence with Salesforce

Step into the world of business excellence with industry-leading CRM, where innovative technologies transform operations, enhance efficiency, and drive sustainable growth.

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